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About Collectia

Who is Collectia?

Collectia CMS A/S (Collectia) was established on the Danish market in 1998 under the name Transcom CMS A/S (Transcom) in connection with Tele2 starting up in Denmark, and has more than 17 years of experience in debt collection. Transcom became Collectia, due to the acquisition of the company on March 1, 2016. The new owners are the private equity fund Findos GmbH, which consists of five German families who each owns large German corporations.

Collectia offers management of all types of services related to sales invoices / credit administration, such as invoices, reminders, notice of debt collection, administration of payment agreements, debt collection service, as well as legal proceedings. Thus, we are an experienced debt collection firm that helps our clients to get their money back in a respectful and consistent way, which allows to optimize our clients’ cash flow and minimize financial loss on bad payers, while protecting the relationship between our client and their customers.

We are 55 employees at Collectia and together with our partner law firm Advokatfirmaet Burmeister I/S, we are about 120 employees, who work every day on getting our clients’ money back. We handle thousands of collection cases every day, which gives us an in-depth knowledge of the customer’s ability to pay. We have developed a debt collection score based on our large data base, which gives us the statistical probability of your customer’s ability to pay. Based on the customer’s ability to pay, we select the recovery tool which is best suited. In addition to our collection score, our solutions are built upon a professional dialogue, where we focus on the individual customer, and our philosophy is that the non-payment is an oversight.

We currently serve several of the largest companies in the Banking, Finance, Mortgage, Insurance, Energy, Parking, Telecom, Housing Associations, Media and SMEs.

A reliable partner

We are a financially strong partner that is AAA-rated.

Member of Dansk Inkassobrancheforening

Partner with Experian

Member of the international trade association LIC (League International for Creditors), which is a network of authorized collection agencies

Quality Assurance of your brand

We focus on high quality in all our processes and are quality assured according to ISO 9000:2008 standard. This means that every year we are audited by Cerfidan Certification, and we have our own internal auditors to ensure that our processes and procedures are “up-to-date” and used by our employees.

We have organized ourselves with specialist departments that are built around industry-specific skills. Therefore, we can always ensure that you get the most professional, ethical and qualitative handling of your claims, while we look after your brand.

It is our philosophy to first handle a case believing that non-payment is an oversight or an mistake. Therefore we treat your customers with respect. This ensures that your customers come back to you after completion of the course with us, if this is what you wish. We look after your name and brand during the whole process.

We have been five times named Gazelle Company (granted companies with continuous growth) – most recently in 2014.