If we have been unsuccessful in recovering the debt in the normal
debt collection process or if you have a legal base in the case (verdict on debtor to pay the outstanding debt), you are able to send your case to long term monitoring. For normal cases the monitoring is for 3 year, but for cases with a legal base we can monitor the case for 10 years.
We are able to deliver this service because of our advanced collection score and corporation with Experian who daily conducts thorough credit checks of your customers in the monitoring phase. By doing this we are able to react and initiate activities that target cases, where we have observed a positive development in the creditworthiness of the debtor. At the same time, we execute ongoing monitoring campaigns to remind the debtor of debt and make them pay.
If we are unable to collect and the monitoring expires, Collectia A/S bears all fees and expenses from this period. If we receive a full or in part payment from the debtor, the fees and expenses defrayed by Collectia A/S in the monitoring period will be deducted from the recovered amount. You will receive a percentage of the remaining principal amount recovered depending on your specific solution. You can see the percentage split in the bottom of this page.
