We offer an effective collection service for alle municipalities and publicly owned utility companies. A services that accounts for your specific needs and current challenges. Therefore we can ensure an effective and long-term service, that enables public bodies to maintain a healthy economy.
Fast and effective recovery Minimization of administration costs Prevent statue of limitation
Assessment of the citizen’s ability to pay Confidential processing of personal data
”We see it as a step in the right direction to give the private sector the opportunity to help the public sector with the collection of outstanding debts. Today, we help several publicly owned utility companies with this resource-intensive task. We are chosen for our expertise in the industry, knowledge, experience and because we treat the citizens in a respectful, professional and proper way. This ensures that the customer relationship is maintained – even after the collection process is ended.”
Sales Director at Collectia
Collectia handles the out-of-court collection process for you. You decide which claims (eg based on amount) are to be sent to Collectia.
All data is registered in our secure IT-system and reported back to you.
The communication with the citizens through in letters, text messages and telephone is planned together with you and will be based on the customer segment. We also offer mailing trough eBoks.
Citizens can pay directly to you or via a client account to us.
Possibility to set up unique telephone line with answering in your name.
You get a permanent contact person and team at Collectia, which continuously evaluates the collaboration with you.
Full transparency through our online portals for you and your citizens.
For the past 20 years, we have developed and worked with our own collection system, CollectIT. The system is well documented and tested, and today we handle hundreds of thousands of claims. We offer a white label solution that gives access to the system in your name, if you want such a solution. Again, Collectia can create the solution that takes into account your particular needs. By using CollectIT, a continued centralization of the task is ensured, as you get access to a plug-and-play solution that can be administered independently.
Please fill in your contact information and we will contact you as soon as possible.