At Collectia, our goal is to get your money back. But we understand the importance of our customers feeling safe and informed throughout the process. Therefore, Collectia has developed Denmark's most user-friendly and transparent online platform, better known as Collectia's Customer Web, where you can easily create, follow, comment and update your cases 24/7.
Of course, we also have our online platform MitCollectia for your customers who want to view their debts, communicate with us or pay their debts directly.
Functions and features
Get a quick overview of your cases with 'smart view' in our Customer Web. If you have many cases, you can use the 'Filter' and 'Sorting' tools.
Overview of the
The overview gives you a full overview of your cases and collections at Collectia. Among other things, you can see the total recovery, recovery per month, your total outstanding and the number of closed/active cases.
We offer all our customers access to a report generator that ensures transparency in our cooperation. For example, pull the "Case Statistics" report to get a better insight into your recovery.
If you are new to Collectia's Customer Web, we recommend that you check out the video guide feature. This includes a guide to creating new debt collection cases and a walkthrough of Collectia's billing process.
Check if your private customers are registered in debt registers and credit rate your private customers via our credit rating platform Qatchr.
Under info you can find relevant PDF documents. These include a user guide for the Customer Web and a list of frequently asked questions (FAQ).