Let a professional debt collection company help you get your money back through effective debt collection. We understand and respect that you naturally want to be paid for your service when you have delivered a piece of work - without ruining the relationship with the customer.
Collectia offers you a full-service debt collection solution that handles everything about debt collection for you. We can handle everything from sending invoices, reminders and collection notices to handling legal proceedings, compulsory realization and ongoing monitoring of your debtors. In addition, we can also help minimize the number of unpaid invoices by providing accurate credit assessments of existing and potential customers.
Safe and profitable trade starts with an accurate credit assessment
Avoid credit losses on bad payers and bankrupts with credit checks at your fingertips. On our new online platform, Qatchr, you can quickly check the creditworthiness of your customers and suppliers. Do your business a favor and create a free account today.
We have a solution for every need, with no requirements on invoice size or number of cases.
If you have any doubts, please give us a call. We are ready to help you get started.
Number of cases | Pay per case
Creation of a case | 395 kr.
Price per month. | 0 kr.
10% is settled upon recovery
Number of cases | Unlimited
Creation of a case | 0 kr.
0% settled upon recovery
Number of cases | Unlimited
Creation of a case | 0 kr.
0% settled upon recovery
We can send your invoices on time, register payments, clear and reconcile your accounts
We send out reminders that are legally designed in accordance with the law
Debt collection notice is sent to the customer, notifying that the case will be transferred to the debt collection process
Tired of bad payers? We ensure you a respectful and consistent recovery.
We make personal calls to the debtor in order to conclude a payment agreement
SMS with payment link - with a simple 'swipe' your money is collected
Our online case portal gives you an overview of all your cases
Get an overview of your cases and create new ones by taking a picture of your unpaid bill
If the debtor does not pay during the collection process, we can take legal action
If the debtor cannot pay the full amount at once, we can offer to set up an instalment plan
We will register your customer in RKI in case of non-payment
We can help you recover your receivable even if your customer lives abroad
Let us monitor your customers and follow up on your receivables on an ongoing basis
Free material for the trader
Our online platform provides a complete financial overview of your cases. Here you can find case history, register payments and get a complete overview of the recovery process.
Our system is optimized for both tablet and mobile. With your device in hand, you can create a new debt collection case in seconds. Simply take a photo of your unpaid bill.
Many companies, large and small, experience during the financial year that one or more payments are missed, and the reason can be very many. Whatever the reason, you should take action on the problem, either by sending out reminders, debt collection notices, or let Collectia handle debt collection for you. Because debt collection is ultimately a question of the bottom line.
At Collectia, you get a full-service debt collection product that includes everything necessary to get your money home safely - from sending out invoices, over reminders, collection notice, communication with the debtor up to and including the enforcement court. Because at Collectia, more than 160 employees are ready to help you with your debt collection cases, whether you have few or many cases, and regardless of size .
We help some of Denmark's largest companies and groups with their debt collection to the local florist. This experience has made us one of Denmark's largest debt collection companies when it comes to professional, efficient and cheap debt collection. Our many years of experience with debt collection ensures you a high degree of resolution, low prices and a professional and respectful handling of your case.
We have a 100% digital platform, where we are the only ones in Denmark to allow our customers to create their case(s) for debt collection, without any hassle. On our online dahsboard you can follow your case, the actions that happen and be updated with the latest actions, questions and communication to your debtor.
Debt collection is essentially a conflict between two parties, a debtor, and a creditor - a conflict we here at Collectia do everything we can to help you as a creditor in the best possible way. Our more than 270 employees handle your case using the latest technology and digital tools to get your money home.
We have some of Denmark's cheapest debt collection solutions, compared to both other debt collection companies and debt collection lawyers. We have prices that are adapted to all types of companies and organizations, regardless of size. You can read more about our prices here.
Getting paid for your services is essential for running a healthy business and ensuring its continued development. But sooner or later, traders will encounter bad payers. This is where debt collection comes in. Debt collection is an abbreviation of debt collection, which means that an external company initiates a recovery process by approaching the debtor.
Extrajudicial debt collection is a term for handling debt collection cases that take place outside the court. If Collectia is used, the process will include sending reminders / collection notice, direct contact with the debtor (by telephone and in writing), sending a collection letter, entering into an installment agreement or composition agreement, reporting to RKI, etc. If it is not possible to reach an agreement with the debtor, the case will be transferred to domestic debt collection.
Reminder letter - As a trader, you may send a maximum of 3 reminders with a reminder fee of DKK 100 per letter. In each reminder, the creditor must state that the debtor is given a payment deadline of at least 10 days. Please note that reminders must be sent on a valid basis. If the debtor has objected to the claim, the creditor is generally not allowed to continue or start sending reminders.
Debt collection notice - Before sending an invoice claim to debt collection, a debt collection notice must be sent to the debtor in accordance with debt collection legislation. This warns the debtor that any non-payment may result in their outstanding debt being sent to debt collection and this will result in additional costs. The debtor must again be given at least 10 days to pay.
Opposition - If a debt is to be sent for collection, there must be no doubt as to whether the debtor opposes the claim or not. If the debtor has indicated that they do not want to pay or that the product delivered does not meet their expectations, the recovery cannot be pursued as a normal debt collection case. Instead, it must be handled through the courts.
Unlike extrajudicial debt collection, judicial debt collection includes all "debt collection activities" involving the courts. The claim will therefore, in agreement with the creditor, be handed over to the court. In addition to recovering the money and sending a signal as a creditor to its customers, the purpose of this process is to secure the creditor's claim against the debtor by interrupting the statute of limitations on the claim. The procedure can either take place in the ordinary courts (payment order/summons) or in the bailiff's court (bailiff's requisition).
For debt collection cases with a principal amount of less than € 100,000, the domestic procedure is the small claims procedure, where you can bring a case to court by filing a payment claim. If, on the other hand, the principal amount is more than DKK 100,000, a writ of summons is filed with the ordinary courts.
The legal process ends with a judgment against the debtor (by writ of summons) or an endorsement - also known as a U-judgment in the case of a payment order. This serves as a foundation for the case, securing the claim and allowing the actual enforcement to begin. After you have received a judgment, you can choose to send the case to the enforcement court, where it is possible to attach the debtor's assets. In addition, a bailiff's court hearing gives you the opportunity to meet the debtor, as you are obliged to attend a bailiff's court hearing.
You can quickly create your cases via our user-friendly online platform. Simply upload a picture of your unpaid invoice - our smart scanning engine will take over and create the case for you.
If you prefer to create it manually, this is of course also an option.
As we have several different solutions, the price of our service varies. Choose the solution that suits your needs! We have a free solution, one where you pay a lump sum and a subscription solution.
Plusis our debt collection subscription. This is suitable for those who expect to send several cases during the year. Here we live off the costs we impose on the debtor, as we get 0% of the principal amount.
Self-service, is our free debt collection solution based on the no-cure-no-pay principle. Here, the start-up and the out-of-court debt collection process is free of charge. We receive 20% of the principal amount when we recover your debt.
One, is for you if you have a single unpaid invoice. We charge a small set-up fee and receive just 10% of the principal amount when we collect your money.
However, help can be found elsewhere. For example, the company Svea Finans offers both invoice purchasing and portfolio purchases.
There can be many reasons for this. They may not be aware of the invoice, the work/service has not been carried out correctly, the amount is not as agreed, etc.
Unfortunately, the legislation is structured in such a way that you are not allowed to send an invoice for collection if your customer disagrees with the claim and has therefore lodged an objection. You must therefore first clarify whether the customer's objection is genuine or not.
If the objection is received after the case has been sent for recovery, the case will be temporarily stopped and we will start to clarify the objection.
If your customer's objection is not upheld, the case will be restarted. Conversely, if the customer is successful, the case will not continue.
This means that you cannot send a single reminder with a penalty of DKK 300.