Customer loyalty is based on good experiences. We are a modern and professional debt collection company with over 150 years of experience, ensuring a good experience; even when your customer doesn't pay on time.
Take care of your unpaid invoices today.
The sooner you get started, the easier it will be for us to recover your money. We have a solution for you - whether you have few or many cases.
Number of cases | Pay per case
Creation of a case | 395 kr.
Price per month. | 0 kr.
10% is settled upon recovery
Number of cases | Unlimited
Creation of a case | 0 kr.
Annual subscription
0% settled upon recovery
Number of cases | Unlimited
Creation of a case | 0 kr.
Annual subscription
0% settled upon recovery
We help many of Denmark's largest and smallest companies
This means that one of our customers is missing a payment from you. On MyCollectia you can resolve this quickly and easily.
Our full-service debt collection solution helps both small and large businesses on a daily basis - regardless of the amount and number of cases.
Through professional and respectful customer management, we get your money back while maintaining good customer relations.
We can help you spot bankrupts and customers who are struggling financially.
No lock-in period
No credit card required
Expires automatically
Invoice follow-up on autopilot
Send your unpaid invoice for collection directly from your Visma e-conomic or Dinero accounting program.
News, tips and advice
Blog on effective debt collection, debt management, credit scoring, finance and accounting - Get our advice and free guides here.
We are one of the leading debt collection companies in the Nordics, using modern AI technology to create dynamic and situational recovery processes to ensure optimal recovery. This enables us to get your money back quickly.
We've made it incredibly easy to become a Collectia customer. All you have to do is sign up on this page. It only takes 2 minutes. Then upload a picture of your invoice and we'll take care of the rest!
Quick and easy
Sign with NemID/MitID
Choose a solution and complete registration
Create a case via Customer Web or take a picture of the invoice with your mobile phone
Payment to you will be made as the case is recovered.
Recovery process starts
Collectia's debt collection score measures your debtors' ability to pay on a daily basis, which we actively use to determine the process behind each case. We offer flexible debt collection processes, as no two debtors are the same. This ensures you an efficient, targeted and individualized recovery.
Measures 25 different parameters
Unique insights into Danes' ability to pay
Updated daily
Flexible recovery paths
Connection to Experian database
Collectia feels like a natural part of our member service. In ongoing dialog, where there is a high ceiling, we work together to continuously improve the customer experience of our members. They must be offered good payment terms, and for members where we experience non-payment, we must resolve the situation together while ensuring that the customer is satisfied. Collectia also helps us manage our hundreds of thousands of direct debit customers.
Linda Adehög, CEO and Marketing Director at Nordic Wellness
We got a positive impression of Collectia and Axactor already in our first contact with them. In addition to being professional and experienced suppliers, they were also competitive on price and operate with a modern and efficient organizational structure with a clear governance model, where dedicated teams across national borders already early in the tender process fully adapted to our needs.
- Kai Christoph Schmellenkamp, Accounting Manager - Nestlé Nespresso Company
I greatly appreciate the collaboration and partnership we have with Collectia and Coop Danmark A/S' Debtor Department. We experience a high level of professionalism, which provides a basis for good sparring and advice, and which at the same time is supported by credible data analysis and methods. We appreciate the way you understand our business needs and adapt solutions so that together we get the best possible tools and knowledge to work from.
Helle Korfits Truelsen, Head of Department (Debtor) - Coop Danmark A/S
We experience the collaboration as a good collaboration, where there is room to discuss things and where we can get help/sparring from you if needed. In the case of objections from customers, you "handle" the simple ones yourself, and we are only contacted if there is a need for this. (very few) We find that Collectia has a good approach to customers, and it is clearly in Collectia's interest to get the customer to pay.
Mona S. Bergholt, Head of Customer Service, ETU Forsikring
What makes Collectia so good is the people in the engine room who do real debt collection work every day, calling and reminders to customers. The only way to get your customers to pay is by being persistent. It's very much about calling and presenting your receivables.
Morten Brødbæk Sørensen, Chief Financial Officer at Europcar
Recovery is a necessary business process in a customer relationship in the event of non-payment. Regardless of the service that Funeral Denmark provides to the next of kin, recovery from the next of kin must also be done in a sober and professional manner.
Managing Director Mogens Balling, Funeral Denmark
We recover your money while keeping the good customer experience in focus. Respectful debt collection promotes payment and maintains good relations with your customers.
Secure payment - It's important that your customers feel confident about paying their debts. That's why we offer payment via the latest and most secure payment services - ensuring faster payments.
Support - Our support team consists of debt counselors who help and advise your customers to settle their debts while maintaining the good relationship between you and your customers.
Transparency - Our Customer Web is an online platform that gives you a complete overview of your debt collection cases, both ongoing and closed cases. Furthermore, your customers can use MitCollectia for free, which allows them to get an overview of their debt, pay their debt, set up an installment plan and communicate with us - easily and efficiently.
Get a partner who collects your unpaid bills in an efficient and intelligent way.
Take action on your bad payers today.
Collectia is one of Denmark's largest debt collection companies and has more than 150 years of experience in debt collection and debt recovery both in Denmark and abroad.
Our many years of experience with all types and sizes of businesses has enabled us to service everything from the small sole trader to the large international group, regardless of case types and volumes.
Get in touch today so we can find the optimal solution to deal with your bad payers.
Collectia is an authorized debt collection company by the National Police.
By entrusting us with your debtor management, you will not only make more profit in your everyday life, but also
Collectia gets your money back through effective debt collection, while maintaining a good relationship with your customers.
In our busy lives, many people forget to pay their bills on time.
Of course, we fully understand this and that it can be unpleasant to receive a debt collection letter in the mail.
If you are unable to pay the debt by the due date or if you disagree with the claim, call our debt collection department on 77 30 14 00 or go to MyCollectia.
Together we will find the best possible solution.
Call or write to us
See services and prices
Read more about debt collection
We are ready to help you every weekday from 08:30 to 15:30 if you have any questions or want to know more about our services.
If you want to see your case or talk to us about a collection, please go to MitCollectia.dk