Intelligent debt collection with your customers in focus

Collectia feels like a natural part of our member service. In ongoing dialog, where there is a high ceiling, we work together to continuously improve the customer experience of our members. They must be offered good payment terms, and for members where we experience non-payment, we must resolve the situation together while ensuring that the customer is satisfied. Collectia also helps us manage our hundreds of thousands of direct debit customers.

Linda Adehög, CEO and Marketing Director at Nordic Wellness

We got a positive impression of Collectia and Axactor already in our first contact with them. In addition to being professional and experienced suppliers, they were also competitive on price and operate with a modern and efficient organizational structure with a clear governance model, where dedicated teams across national borders already early in the tender process fully adapted to our needs.

- Kai Christoph Schmellenkamp, Accounting Manager - Nestlé Nespresso Company

I greatly appreciate the collaboration and partnership we have with Collectia and Coop Danmark A/S' Debtor Department. We experience a high level of professionalism, which provides a basis for good sparring and advice, and which at the same time is supported by credible data analysis and methods. We appreciate the way you understand our business needs and adapt solutions so that together we get the best possible tools and knowledge to work from.

Helle Korfits Truelsen, Head of Department (Debtor) - Coop Danmark A/S

We experience the collaboration as a good collaboration, where there is room to discuss things and where we can get help/sparring from you if needed. In the case of objections from customers, you "handle" the simple ones yourself, and we are only contacted if there is a need for this. (very few) We find that Collectia has a good approach to customers, and it is clearly in Collectia's interest to get the customer to pay.

Mona S. Bergholt, Head of Customer Service, ETU Forsikring

What makes Collectia so good is the people in the engine room who do real debt collection work every day, calling and reminders to customers. The only way to get your customers to pay is by being persistent. It's very much about calling and presenting your receivables.

Morten Brødbæk Sørensen, Chief Financial Officer at Europcar

Recovery is a necessary business process in a customer relationship in the event of non-payment. Regardless of the service that Funeral Denmark provides to the next of kin, recovery from the next of kin must also be done in a sober and professional manner.

Managing Director Mogens Balling, Funeral Denmark