Intelligent debt collection with your customers in focus

Customer loyalty is based on good experiences. We are a modern and professional debt collection company with over 150 years of experience, ensuring a good experience; even when your customer doesn't pay on time.

Take care of your unpaid invoices today.

Debt collection company that ensures efficient and professional recovery

The sooner you get started, the easier it will be for us to recover your money. We have a solution for you - whether you have few or many cases.

  • One
395,- per case

  • Number of cases | Pay per case

  • Creation of a case | 395 kr.

  • Price per month. | 0 kr.

  • 10% is settled upon recovery

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  • Most people choose
2.995,- invoiced annually

  • Number of cases | Unlimited

  • Creation of a case | 0 kr.

  • Annual subscription

  • 0% settled upon recovery

  • Pro
3.995,- invoiced annually

  • Number of cases | Unlimited

  • Creation of a case | 0 kr.

  • Annual subscription

  • 0% settled upon recovery

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We help many of Denmark's largest and smallest companies

Have you received an invoice?

This means that one of our customers is missing a payment from you. On MyCollectia you can resolve this quickly and easily.

We bring your money home

Our full-service debt collection solution helps both small and large businesses on a daily basis - regardless of the amount and number of cases.

Maintain good customer relations

Through professional and respectful customer management, we get your money back while maintaining good customer relations.

Credit rating - the path to a healthier economy

We can help you spot bankrupts and customers who are struggling financially.

  • No lock-in period

  • No credit card required

  • Expires automatically

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Integration to your accounting program

Invoice follow-up on autopilot

Send your unpaid invoice for collection directly from your Visma e-conomic or Dinero accounting program.

Artificial intelligence makes debt collection smarter

We are one of the leading debt collection companies in the Nordics, using modern AI technology to create dynamic and situational recovery processes to ensure optimal recovery. This enables us to get your money back quickly.

How does it work?

We've made it incredibly easy to become a Collectia customer. All you have to do is sign up on this page. It only takes 2 minutes. Then upload a picture of your invoice and we'll take care of the rest!

  • Quick and easy

  • Sign with NemID/MitID


Become a customer

Choose a solution and complete registration


Create a case

Create a case via Customer Web or take a picture of the invoice with your mobile phone

Payment - Collectia Inkasso


Payment to you will be made as the case is recovered.



Recovery process starts

Collection score

Unique debt collection score

Collectia's debt collection score measures your debtors' ability to pay on a daily basis, which we actively use to determine the process behind each case. We offer flexible debt collection processes, as no two debtors are the same. This ensures you an efficient, targeted and individualized recovery.

  • Measures 25 different parameters

  • Unique insights into Danes' ability to pay

  • Updated daily

  • Flexible recovery paths

  • Connection to Experian database

  • We clearly feel that Collectia knows our industry and our customers...

    Collectia feels like a natural part of our member service. In ongoing dialog, where there is a high ceiling, we work together to continuously improve the customer experience of our members. They must be offered good payment terms, and for members where we experience non-payment, we must resolve the situation together while ensuring that the customer is satisfied. Collectia also helps us manage our hundreds of thousands of direct debit customers.

    Linda Adehög, CEO and Marketing Director at Nordic Wellness

    Nordic Wellness Logo
  • We got a positive impression of Collectia and Axactor already in our first contact with them...

    We got a positive impression of Collectia and Axactor already in our first contact with them. In addition to being professional and experienced suppliers, they were also competitive on price and operate with a modern and efficient organizational structure with a clear governance model, where dedicated teams across national borders already early in the tender process fully adapted to our needs.

    - Kai Christoph Schmellenkamp, Accounting Manager - Nestlé Nespresso Company

  • We experience a high level of professionalism...

    I greatly appreciate the collaboration and partnership we have with Collectia and Coop Danmark A/S' Debtor Department. We experience a high level of professionalism, which provides a basis for good sparring and advice, and which at the same time is supported by credible data analysis and methods. We appreciate the way you understand our business needs and adapt solutions so that together we get the best possible tools and knowledge to work from.

    Helle Korfits Truelsen, Head of Department (Debtor) - Coop Danmark A/S

  • A good sparring partner...

    We experience the collaboration as a good collaboration, where there is room to discuss things and where we can get help/sparring from you if needed. In the case of objections from customers, you "handle" the simple ones yourself, and we are only contacted if there is a need for this. (very few) We find that Collectia has a good approach to customers, and it is clearly in Collectia's interest to get the customer to pay.

    Mona S. Bergholt, Head of Customer Service, ETU Forsikring

    ETU Insurance
  • What makes Collectia so good is the people in the engine room...

    What makes Collectia so good is the people in the engine room who do real debt collection work every day, calling and reminders to customers. The only way to get your customers to pay is by being persistent. It's very much about calling and presenting your receivables.

    Morten Brødbæk Sørensen, Chief Financial Officer at Europcar

    Europcar Logo
  • We are better equipped with a debt collection company...

    Recovery is a necessary business process in a customer relationship in the event of non-payment. Regardless of the service that Funeral Denmark provides to the next of kin, recovery from the next of kin must also be done in a sober and professional manner.

    Managing Director Mogens Balling, Funeral Denmark

    Funeral Denmark logo

Debt collection company that ensures professional and respectful customer handling

We recover your money while keeping the good customer experience in focus. Respectful debt collection promotes payment and maintains good relations with your customers.

Secure payment - It's important that your customers feel confident about paying their debts. That's why we offer payment via the latest and most secure payment services - ensuring faster payments.

Support - Our support team consists of debt counselors who help and advise your customers to settle their debts while maintaining the good relationship between you and your customers.

Transparency - Our Customer Web is an online platform that gives you a complete overview of your debt collection cases, both ongoing and closed cases. Furthermore, your customers can use MitCollectia for free, which allows them to get an overview of their debt, pay their debt, set up an installment plan and communicate with us - easily and efficiently.

Get a partner who collects your unpaid bills in an efficient and intelligent way.
Take action on your bad payers today.

  • 150 years of experience

    Collectia is one of Denmark's largest debt collection companies and has more than 150 years of experience in debt collection and debt recovery both in Denmark and abroad.

    Our many years of experience with all types and sizes of businesses has enabled us to service everything from the small sole trader to the large international group, regardless of case types and volumes.

    Get in touch today so we can find the optimal solution to deal with your bad payers.

    Collectia is an authorized debt collection company by the National Police.

  • Effective recovery

    By entrusting us with your debtor management, you will not only make more profit in your everyday life, but also

    • Professional customer handling
    • Effective recovery
    • Fewer worries
    • More time for core tasks
    • 100% legally correct process
    • Experienced advisers
    • Access to the Client Web

    Collectia gets your money back through effective debt collection, while maintaining a good relationship with your customers.

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  • Farpay and Collectia cooperation
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  • PTO and Collectia cooperation
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  • VASS-POINT and Collectia cooperation
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Have you received an invoice?

In our busy lives, many people forget to pay their bills on time.

Of course, we fully understand this and that it can be unpleasant to receive a debt collection letter in the mail.

If you are unable to pay the debt by the due date or if you disagree with the claim, call our debt collection department on 77 30 14 00 or go to MyCollectia.

Together we will find the best possible solution.

Have you received
  • Pay your bill or set up an instalment plan
  • View your case online
  • Call or write to us

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would you like to be?

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  • See services and prices

  • Read more about debt collection