What do our customers say?

What makes Collectia so good is the people in the engine room...

What makes Collectia so good is the people in the engine room who do real debt collection work every day, calling and reminders to customers. The only way to get your customers to pay is by being persistent. It's very much about calling and presenting your receivables.

We want to spend time doing what we are good at...

Andersen & Martini A/S lives on satisfied and loyal customers. Instead of doing the debt collection work ourselves, we want to spend our time on what we are good at and deliver a product that lives up to the customers' wishes and expectations so that we ensure the customers' mobility...

A good sparring partner...

We experience the collaboration as a good collaboration, where there is room to discuss things and where we can get help/sparring from you if needed. In the case of objections from customers, you "handle" the simple ones yourself, and we are only contacted if there is a need for this. (very few) We find that Collectia has a good approach to customers, and it is clearly in Collectia's interest to get the customer to pay.

We experience a high level of professionalism...

I greatly appreciate the collaboration and partnership we have with Collectia and Coop Danmark A/S' Debtor Department. We experience a high level of professionalism, which provides a basis for good sparring and advice, and which at the same time is supported by credible data analysis and methods. We appreciate the way you understand our business needs and adapt solutions so that together we get the best possible tools and knowledge to work from.

We clearly feel that Collectia knows our industry and our customers...

Collectia feels like a natural part of our member service. In ongoing dialog, where there is a high ceiling, we work together to continuously improve the customer experience of our members. They must be offered good payment terms, and for members where we experience non-payment, we must resolve the situation together while ensuring that the customer is satisfied. Collectia also helps us manage our hundreds of thousands of direct debit customers. A demanding and difficult task that now lies with them, which gives us more time in everyday life.

Our collaboration with Collectia creates better cash flow and more satisfied customers who choose to stay with us for longer.

We are better equipped with a debt collection company...

Recovery is a necessary business process in a customer relationship in the event of non-payment. Regardless of the service that Funeral Denmark provides to the next of kin, recovery from the next of kin must also be done in a sober and professional manner.

I'm really surprised at how "easy peasy" it all is...

I am really surprised by how "easy peasy" it is, especially because new cases are automatically uploaded directly from our system. At the same time, it's easy to keep an eye on the cases and make additions. Best of all, we get the money back without having to spend precious time on reminders, which is important as a self-employed person.

Thank you for a good start.