Collectia is a leading technology-driven company specializing in credit management services, including credit rating, invoicing, debt collection, payment processing, and data monitoring. Headquartered in Copenhagen, we have eight offices across the Nordic countries and Germany, employing almost 300 dedicated employees and serving over 20,000 customers across Europe.
We are a people business in every sense of the word. Our dedicated employees are our most valuable resource. People in the Collectia-family are trained to the highest standards, and they receive continuous support and education to ensure that debtors receive fair, professional, and respectful treatment when they engage with us. We strongly believe that investing in our people makes all the difference in delivering the best possible service to our customers and debtors.
We utilise state-of-the-art technology, including artificial intelligence, machine learning and behavioural pattern recognition, to enhance our credit management processes. And our team of experienced employees provide efficient, precise, and dependable services to our customers.
Collectia has earned a reputation as a reliable and trusted partner in the credit management industry based on our steadfast dedication to ethical business practices, technological innovation, and environmental sustainability. Whether you are a creditor looking to manage your financial risks or a debtor seeking fair and respectful treatment, Collectia provides bespoke solutions that meet the situational requirements.
In addition to our devotion to treating individuals in debt fairly and employing innovative technology solutions, we are also committed to decreasing our environmental impact. We persistently strive to reduce our carbon footprint by implementing sustainable practices and technologies across our group.
Today, Collectia is owned by Silverfleet Capital, a prominent London-based private equity firm with over 30 years of investment experience in medium-sized European companies. Since 2016, Collectia has undertaken an ambitious expansion journey that has included numerous acquisitions in Sweden, Norway, Finland, Germany, and Denmark. This journey has gained great momentum and will continue without slowing down anytime soon.
To support a healthy economy by handling debt collection in a professional, respectful and fair manner. We offer full transparency to our customers as well as to debtors, and we strive to be at the forefront of digital development with all modern communication platforms and easy payment solutions.
To be Europe's leading digital, efficient and fair partner in credit assessment and debt collection.
At Collectia, we work on the basis of four core values that permeate our way of thinking and working in everyday life. Values are often something you just talk about, but at Collectia we live by them.
We respect the people we help in their current situation. This applies to debtors, whom we advise on how to deal with their bad debts, and to customers, who rely on Collectia to help them recover their debts, and our employees, to whom Collectia offers a positive working environment built on trust, equality and diversity.
Collectia's employees are dedicated and passionate. They are dedicated to their work and enthusiastic. We want our customers to feel our commitment and therefore it is of great importance to train employees to develop the right attitude and approach.
Being transparent makes it easier for employees, customers and debtors to work together towards common goals. At Collectia, we also believe that transparency builds relationships, increases productivity and builds trust between people.
We continuously evaluate our processes and systems. We are curious to find new and better approaches, think differently and stay ahead of new trends. This is reflected in the way we work with data and process digitalization, as well as in our continuous optimization work.
A greener Collectia
Acting responsibly towards our clients and their customers, our employees, the environment and society in general is deeply embedded in our organizational culture. Since 2016, Collectia has been on an ambitious expansion journey. A journey that so far has consisted of several acquisitions abroad and significant growth in the Danish market. In parallel with the journey and the underlying expansion strategy, we launched the project "A greener Collectia". The project aims to ensure that Collectia achieves its goals in an environmentally sound manner. In our view, this provides both human and business value.