Payment period
The payment period is the time frame a customer has to pay an invoice or a receivable. The period is set by the company and is typically stated on the invoice as a payment deadline. The payment period is an important element in both cash flow management and credit policy because it affects how quickly the company receives its money.
What does a payment period cover?
A payment period usually starts on the invoice date and runs until the due date. In some cases, other start dates are used, such as the delivery date or the date of signing an agreement.
The length of the period often depends on:
- industry and market
- the agreement between the buyer and seller
- company credit policy
- the customer's previous payment history
A short payment period strengthens liquidity, while a longer period can be a competitive parameter vis-à-vis customers.
Payment period and payment behavior
When companies work with payment periods, they typically also look at customer behavior. A customer who historically pays late or only responds to reminders should often have a shorter payment period to limit the risk.
Conversely, stable and reliable customers in some industries may be granted longer periods as part of the collaboration.
Typical lengths of payment periods
Although there are no fixed rules, these periods are often used in practice:
- Cash payment – payment upon delivery
- Net 8 days – popular in certain service industries
- Net 14 days – used for new or smaller customers
- Net 30 days – standard in many business relationships
If no payment period has been agreed, the Interest Act stipulates that payment must be made no later than 30 days after receipt of the invoice.
Payment period and risk
The choice of payment period has a direct impact on the company's risk. A longer period means:
- several days without payment
- greater likelihood of delay
- greater exposure to the customer's financial problems
Companies should therefore regularly consider whether the payment period matches the customer's current financial situation. In some cases, shorter payment terms, prepayment, or a deposit may be necessary.
When the payment period is exceeded
If the customer does not pay within the period, the company may:
- send a friendly payment reminder
- follow up with reminders and fees
- charge interest in accordance with the Interest Act
- refer the matter to a debt collection agency if the amount remains unpaid
A clear follow-up strategy makes it easier to respond quickly and professionally.
How do you determine the right payment period?
The best payment period depends on the customer's:
- financial strength
- payment history
- industry conditions
- order size
- risk of loss
Many companies work with different payment periods for different types of customers, which makes their credit policy more flexible and risk-aware.
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