Housing associations are an exciting industry that Collectia has always followed closely. We have a specific department consisting of employees who are used to working with cases within housing associations. We have extensive knowledge of vacancy cases, arrears cases, rent collections and eviction business.

Collectia currently serves a number of housing associations, which has made it possible to develop a "Housing Association Solution" based on 4 parameters:

High recovery - We have a high recovery rate due to our debt collection score and differentiated debt collection processes based on the debtor's ability to pay.

Low costs - Our costs are low due to our efficient processes and unique lawyer set-up, which enables us to handle your cases in court, where you only pay the court fees and we only get paid once we have resolved your case. Because of our lawyer set-up, we are subject to extra high requirements for our code of ethics. This gives you the assurance that we work to the highest ethical standards and that we protect your brand.

Transparency - Our web solution gives you full transparency in all processes and ensures that you can follow all your debt collection cases online. At the same time, you can write to us directly via our web solution. We offer all your customers access to our debtor web, where they can write to us, offer an installment plan, sign up for pbs, pay their outstanding debt, etc.

References - We have been working with housing associations for many years and therefore we believe that our references can give you the reassurance that we have extensive knowledge of your particular type of case.