What a modern debt collection company will be doing in 2022

Fortunately, the core mission of debt collection has not changed significantly over the years. Of course, it’s still about recovering business owners’ money in the best possible way—for both the debtor and the creditor. But fortunately, the methods, business processes, communication, and the way debt collection is carried out have changed significantly. This is certainly the case at Collectia, where we have more than 150 years of experience in debt collection and accounts receivable management.

In this article, we’ll take a closer look at what a modern debt collection agency like Collectia A/S is doing in 2022—and what we plan to do in the future.

IT company authorized to collect debts

Unlike many of our competitors and attorneys specializing in debt collection, Collectia stands out significantly today. We see ourselves as an IT company—rather than a traditional debt collection agency. Today, we are a fully automated and modern IT company, with our own software developers, IT specialists, and IT architects.

By combining more than 150 years of experience in debt collection and debt counseling with our IT expertise, we create the absolute best experience for both debtors and creditors. By digitizing the entire process—from credit checks to potential enforcement proceedings —we create the market’s most user-friendly and straightforward system, both for businesses and their customers who are owed money.

Debtors don’t just get a clear and quick overview of their debt. They can find a suitable repayment plan online and, most importantly, repay their debt easily and conveniently—without having to communicate with either the creditor or us as the debt collection agency.

Our clients can integrate with their accounting systems (e-conomic and Dinero) and send unpaid invoices directly to us—and track the case quickly and easily online. That’s how we believe debt collection should be handled.

Face-to-face communication remains important

Collectia is a digital company where we receive cases online, file reports digitally—and, not least, utilize the latest payment solutions so that customers can settle their debts quickly and easily. But despite our strong digital mindset, we know that personal dialogue must never be lost.

Today, a great many of our cases are resolved online through our digital platform, but we also know that not all cases can be resolved digitally. In-person contact and dialogue never go out of style when it comes to debt collection. They go hand in hand with digital tools.

Debt collection agency that helps you avoid debt collection

Most people associate debt collection with sending out collection notices, reminders, and court-ordered enforcement—and that’s still the case today.

While our competitors focus specifically on helping when payments are overdue, Collectia focuses on helping our customers throughout the entire payment journey—from providing professional insights on our blog on topics such as invoicing, credit assessment, and credit checks on customers, to potential proceedings in small claims court.

And it is precisely our online professional community—where our customers can seek expert advice—combined with our credit check service, Qatchr, that allows us to go the extra mile to help your business potentially avoid dealing with delinquent payers —and perhaps even avoid debt collection altogether.

Denmark's only debt collection agency that performs credit checks

An increasing number of companies are gradually realizing this, but Collectia is Denmark’s only debt collection agency that offers its own service, which allows your company to perform credit checks on your customers—before they become customers—so you can avoid bad payers.

The service is called Qatchr, and it offers what may be Denmark's most advanced credit checks for both individuals and businesses.

With Qatchr, you get credit checks on your customers so you know who you’re doing business with—and you get a credit check based on Collectia’s more than 150 years of experience with delinquent payers. Qatchr uses a wide range of the data we have so you can avoid delinquent payers.

Try a modern debt collection agency

Are you still not convinced that we’re the right fit for you and your debt collection cases? Then feel free to give us a try!

Get a free, no-obligation presentation on our credit reporting services or our debt collection services (or how the two products work together).

We’re ready to show you how, as a modern debt collection agency, we can make your experience with debt collection easier and far more efficient than it is today.