Debt collection company - how debt collection works with us

In Denmark, there are more than 200 small and large debt collection companies, all of which can help you with debt collection. In addition, all lawyers are legally allowed to help you with debt collection - however, very few of them actually offer this service.

Some debt collection agencies specialize in certain claims (demands), while others have a broader range of small and large clients, and thus small and smaller claims.

No two of the more than 200 debt collection agencies handle debt collection in the same way. In this article, we explain how debt collection works with us and what benefits it brings to you as a customer.

Debt collection - what is it?

Debt collection is a process for those who find that one or more claims (typically an invoice) have not been paid on time and now want to collect this debt. Basically, authorized debt collection companies, all lawyers and yourself can carry out debt collection as long as you comply with applicable legislation within the Interest and Debt Collection Act.

In the debt collection process, you, your debt collection agency or your lawyer can, among other things, make calls to the debtor(debtor), establish installment plans, add interest, impose reminder fees, compensation fees and, in some cases, run legal collection through the enforcement court - all with the aim of getting the debtor to pay your debt.

What can a debt collection agency do for you?

Basically, there is nothing a debt collection agency can do that you cannot do yourself.

That said, there are a number of advantages to using a debt collection agency rather than doing it yourself.

There are a wide range of requirements, rules, deadlines and thresholds that you need to comply with when pursuing debt collection against a debtor. In addition, a debt collection company can ensure you have more time to focus on what you do best rather than having to engage with your bad payers.

All statistics also show that a letter from a debt collection company is taken more seriously by debtors, rather than the company itself sending out letters.

The price of debt collection with a debt collection agency typically varies from agency to agency, but typically it is either through a subscription (service agreement), a fixed amount or a percentage of the amount collected if you manage to recover the amount - a no cure, no pay solution.

How does debt collection work at Collectia?

Whether you have 1 or 10,000 cases a year, we can help you. We help some of Denmark's largest companies, groups and organizations as well as the local trader down on the corner.

Our wide range of clients and cases is an advantage for you, because we are undoubtedly already familiar with the possible problems that may arise in a case just like yours.

Collectia is a Danish leader in debt collection and has developed its own debt collection algorithm, CAI (Collectia Artificial Intelligence), which ensures that all cases are adapted to the specific process and not just a static process with x number of actions over a certain period of time. No two customers, cases or debtors are the same, and that's how we believe they should be treated.

Collectia is among the debt collection companies in Denmark that are at the forefront of digitizing the entire debt collection process - from uploading your debt collection case online - until the payment is made to your online bank.

Collectia is among the only debt collection companies in Denmark where you can upload, follow, communicate and close your cases 100% online whenever you have time. It all takes place from our online platform - easily and quickly.

Through our unique debt collection algorithm CAI, each case is tailored to a unique process - so no two debtors are treated the same. This results in a higher resolution rate and lower costs for you.

In other words, a process can look very different depending on the case, the debtor and the debtor's reactions to each contact. But a process can look like this, for example:

After that, there is a wide range of additional options for possible legal actions, calls, RKI registration, etc.

Do you want us to help you?

Collectia has for more than 150 years helped small and large Danish companies with their debt collection. Today, we see ourselves as a modern IT company specializing in debt collection. A specialty that has secured millions of kroner for our customers from their unpaid invoices.

We are an authorized debt collection company by the Danish National Police and currently employ 270 people from our offices in Denmark, Sweden, Norway, Finland and Germany.

Do you have unpaid invoices that you would like us to help you with? Then you are welcome to contact us - we are ready to help you!