Reminder service

A reminder service is a service that several debt collection agencies, accountants, bookkeepers, auditors and management companies offer to their clients, typically businesses. The reminder service typically includes everything from sending reminders to debtor follow-up.

What is a reminder service?

There is no legal definition of what a reminder service must and should include. It is basically up to the individual provider of the product to define what the product contains.

A typical reminder service may include; invoicing, follow-up, sending out reminder letters, applying the correct interest, fees and reminder charges, etc.

What are the benefits of reminder services?

There are many benefits to using a reminder service, whether you use it with your local accountant, your lawyer or your debt collection company.

The main advantage is, of course, that you as the owner do not have to focus on the debtors or your bad payers once the invoice has been sent - the reminder service typically takes care of that for you. In other words, you don't have to worry about applying the correct reminder fees, applying the correct interest rates or spending time learning about the correct payment terms and deadlines.

Reminder service with debt collection agencies

Several debt collection companies and lawyers specializing in debt collection offer reminder services, and we at Collectia are no exception.

So why is it a good idea for a debt collection company to offer a reminder service, since they typically only have experience with debt collection? This is a question we are often asked, and we understand the logic behind the question.

But the fact is that the reminder service makes perfect sense for a debt collection company, which specializes in monitoring and checking that debtors meet their payment deadlines. A debt collection company has great insight into what reminder fees, interest and other fees a debtor may and may not be charged - and when.

In addition, there is a natural step between sending reminders and debt collection if your customers don't pay the reminders. This means that your debt collection company can handle the entire journey, from sending reminders to debt collection, including the associated processes.

Would you rather move yourself?

If you want to manage the reminder service and send reminders to your customers yourself, you can download our reminder templates. It contains all the data points that are required by law to be included.